After Sales Service
We have with us a dedicated after sales team that comprises trained and courteous personnel from this industry sector. Providing valuable assistance to the emerging needs of our customers, some of the services they deliver include :
Offering complete assistance towards providing
Field Technical Services
The field technical services offered by us include conducting :
Other Assistance Provided
We also offer our customers assistance in other fields including :
Offering complete assistance towards providing
- Product technical information
- Features
- Benefits and limitations
- Guidelines about product process and application
- Economical shade matching of compatible dye stuffs so as to achieve appropriate and reproducible shades
Field Technical Services
The field technical services offered by us include conducting :
- Visits
- Technical discussions
- Trials
- Laboratory scale, pilot scale and shop floor bulk analysis
Other Assistance Provided
We also offer our customers assistance in other fields including :
- Identification of new products
- Product promotion and launching
- Analysis of different products
- Comparative analysis regarding cost effectiveness, limitations and weaknesses
For more Information: Contact Us
Quality Control Facilities:
For us quality is a specialty and is based on our commitment towards achieving excellence in quality of products and services delivered from our end. Here, we also take special care in ensuring quality and performance standards of products are the best available in the market. For this, we closely monitor different stages of production using different quality control tests which helps us to maintain the performance and stability parameters. Some of the tests and processes we undertake for ensuring consistent quality and performance of products are maintained include:
Raw Materials Analysis:
Parameters:
Different parameters that are checked during production are:
Tests Conducted:
Spray Dried Powder - Standardization and quality assurance tests:
Physical Aspect Appearance:
Strength / Tone: Using application test
Application Test:
After Packaging:
Raw Materials Analysis:
- Purity - checked using volumetric analysis
- Dye - Prepared using laboratory scale
Parameters:
Different parameters that are checked during production are:
pH | Temperature |
Volume Control | Time |
Tests Conducted:
Coupling Test | Diazotization Test |
Cynuration Test | Condensation Test |
Salt Content Analysis - Salt free solution after R.O. process |
Spray Dried Powder - Standardization and quality assurance tests:
Physical Aspect Appearance:
Anti-dusting | Solubility |
pH | Filtration Test |
Strength / Tone: Using application test
Colour Computer Output | Reflectance Value |
Transmittance Value | Dispersion Test - for disperse dyes |
Draw / down test - for pigment powders |
Application Test:
- As per requirement
After Packaging:
- After packing drum samples evaluation on random of 15 to 20% of weight size
- Conditions of drums / cartons marketing on drums
For more Information: Contact Us