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After Sales Service

We have with us a dedicated after sales team that comprises trained and courteous personnel from this industry sector. Providing valuable assistance to the emerging needs of our customers, some of the services they deliver include :

Offering complete assistance towards providing
  • Product technical information
  • Features
  • Benefits and limitations
  • Guidelines about product process and application
  • Economical shade matching of compatible dye stuffs so as to achieve appropriate and reproducible shades

Field Technical Services
The field technical services offered by us include conducting :
  • Visits
  • Technical discussions
  • Trials
  • Laboratory scale, pilot scale and shop floor bulk analysis

Other Assistance Provided
We also offer our customers assistance in other fields including :
  • Identification of new products
  • Product promotion and launching
  • Analysis of different products
  • Comparative analysis regarding cost effectiveness, limitations and weaknesses
For more Information: Contact Us

Quality Control Facilities:

For us quality is a specialty and is based on our commitment towards achieving excellence in quality of products and services delivered from our end. Here, we also take special care in ensuring quality and performance standards of products are the best available in the market. For this, we closely monitor different stages of production using different quality control tests which helps us to maintain the performance and stability parameters. Some of the tests and processes we undertake for ensuring consistent quality and performance of products are maintained include:

Raw Materials Analysis:
  • Purity - checked using volumetric analysis
  • Dye - Prepared using laboratory scale

Parameters:
Different parameters that are checked during production are:
pH Temperature
Volume Control Time

Tests Conducted:
Coupling Test Diazotization Test
Cynuration Test Condensation Test
Salt Content Analysis - Salt free solution after R.O. process

Spray Dried Powder - Standardization and quality assurance tests:

Physical Aspect Appearance:
Anti-dusting Solubility
pH Filtration Test

Strength / Tone: Using application test
Colour Computer Output Reflectance Value
Transmittance Value Dispersion Test - for disperse dyes
Draw / down test - for pigment powders

Application Test:
  • As per requirement

After Packaging:
  • After packing drum samples evaluation on random of 15 to 20% of weight size
  • Conditions of drums / cartons marketing on drums
For more Information: Contact Us
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